Cookies Policy

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device when you visit. They allow a website to recognise a device and remember certain information about a visit. Cookies can help a website operate properly, remember preferences and provide information about how the website is being used.

Some cookies are placed directly by Cleopatra Casino. Other cookies may be placed by service providers or other third parties that support website functions, security, analytics, advertising or similar activities. These third parties may use cookies and related technologies in accordance with their own privacy notices and policies.

Cookies can be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The period for which a cookie remains may depend on its purpose and the settings applied to it.

Similar technologies can include pixels, tags, software development kits, local storage and other tools that allow information to be stored or accessed on a device. In this policy, the term cookies includes these similar technologies where relevant.

Cleopatra Casino may use cookies for several purposes. The cookies used on the website may change over time as the website, its features and its service providers change. The main purposes may include:

• Enabling essential website functions, including page navigation, account access and the operation of online services.
• Supporting login, authentication, fraud prevention, security checks and the protection of accounts and transactions.
• Remembering information that you have entered or choices that you have made, such as language, region, display or privacy preferences.
• Keeping the website stable and helping to identify technical errors, unusual activity or performance issues.
• Understanding how visitors use the website, including which pages are viewed, which features are used and how visitors move through the website.
• Measuring the effectiveness of website content, campaigns and communications where applicable.
• Personalising content or displaying information that may be more relevant to your interests, where permitted and where you have provided any required consent.
• Supporting responsible operation of online gambling services, including security, account protection and compliance-related checks where cookies or similar technologies are suitable for that purpose.

Cookies do not usually identify you by name on their own. However, information collected through cookies may be linked with information associated with your account, device or browser. Where this occurs, the information will be handled in accordance with the Privacy Policy and applicable privacy requirements.

The website may also receive information from your browser or device, such as device type, operating system, browser settings, approximate location, IP address, pages visited and the date or time of access. This information can help maintain security, understand website use and improve the online experience.

Strictly necessary cookies

These cookies are required for core website functions. They may support account sign-in, secure areas, session management, navigation, fraud monitoring and the delivery of services you request. If these cookies are disabled, some parts of the website may not work correctly or may not be available.

Functional cookies

Functional cookies help remember choices and settings so that the website can provide a more consistent experience. For example, they may remember selected preferences or help maintain settings between pages. Removing or blocking these cookies may mean that you need to set your preferences again.

Analytics and performance cookies

Analytics and performance cookies help us understand how the website performs and how visitors use it. They may provide information about website traffic, common navigation paths, errors, loading times and the use of particular features. This information is generally used in aggregate or in a form designed to assist improvement of the website.

Advertising and targeting cookies

Where used and permitted, advertising or targeting cookies may help measure campaigns, limit repeated advertising or show information that is more relevant to a visitor. These cookies may be provided by third parties. Their use may depend on your consent and browser or device settings.

Security and compliance-related technologies

Some cookies or similar technologies may be used to help detect suspicious activity, protect accounts, support responsible gambling controls and meet legal or operational requirements. These technologies may be necessary for the safe and lawful operation of the website and may not be available for optional disabling.

When you first visit the website, you may be shown a cookie notice or preference tool. Where applicable, this tool allows you to accept optional cookies, reject optional cookies or select categories of cookies. Your choices may be stored so that they can be applied on later visits.

You can also manage cookies through the settings in your web browser. Most browsers allow you to view, delete, block or restrict cookies. You may be able to configure your browser to ask for permission before a cookie is stored. Browser controls vary, so you should check the instructions provided by the browser developer.

If you use more than one browser or device, you may need to apply your preferences separately on each one. Deleting cookies may remove saved preferences and may require you to sign in again or reset certain settings.

Blocking all cookies may affect website availability, security and functionality. In particular, essential cookies may be needed to use account areas or access certain online gambling features. Disabling optional cookies should not normally prevent access to essential services, but some personalisation or measurement functions may not operate.

Some third-party services may provide their own tools for managing cookies or similar technologies. Cleopatra Casino does not control all third-party settings, and those settings may be subject to change. Your browser, device and third-party preferences may therefore affect the information collected when you use the website.

Cleopatra Casino may use trusted service providers to host, secure, analyse or support the website and its online services. These providers may process information collected through cookies on behalf of the website or may use their own technologies. Access to information should be limited to what is needed for the relevant service, security function or business purpose.

Information collected through cookies may be combined with other information and may be transferred, stored or processed in locations permitted by applicable law. Further information about the handling of personal information, including information about disclosure and overseas processing where relevant, is set out in the Privacy Policy.

Cookies may remain on your device for different periods depending on their purpose. Cleopatra Casino may review cookies and similar technologies from time to time and may add, remove or change them as the website develops, security requirements change or service providers are updated.

This Cookies Policy may also be updated to reflect changes in technology, privacy practices, legal requirements or the services offered through the website. The updated version will be made available on the website. You should review this page periodically so that you remain informed about the use of cookies.

If you have a question about this policy or wish to make a privacy-related request, use the contact or support option made available on the website. You may be asked to provide enough information to verify your request and protect the security of your account. Any request will be handled in accordance with applicable privacy requirements and the processes described in the Privacy Policy.